Delivery and Cargo

  • Delivery of domestic orders is made with Yurtiçi Cargo, the shipping cost is 22 TL.
  • Delivery of orders to TRNC is done by Yurtiçi Cargo, shipping cost is 150 TL.
  • Delivery of orders abroad is made by PTT or DHL. Standard shipping fee with PTT is 125 TL. DHL shipping price varies by country and is calculated at the time of purchase.
  • Cargo delivery cannot be made on weekends and public holidays. Orders that fall within these dates will be delivered on the first business day following.
  • Orders are shipped within 1-3 working days. The time to reach you may differ depending on your country.
  • The stock control of the products on our site is constantly carried out by our online service team. If the products in your order have an instant stock problem and cannot be supplied, information is given by contacting your phone number in your membership information, and your refund is made quickly to the account you want.
  • The shipping cost will be added to your order amount. Shipping is free for domestic orders of 500 TL or more.
  • When your order reaches you, please check whether there is any damage in the package before receiving it. In case of damage to the box, ask the cargo officer to issue a "Damage Determination Report" without signing a document regarding the delivery and return the package to the cargo officer with the report.
  • Your order is under the guarantee of Miss Happiness brand until it is delivered to you by the courier company.
  • If you wish, you can also receive the products you ordered from our Nişantaşı Store yourself. For this, it is sufficient to select "Delivery from Store" option at the Complete Order stage. When your products are ready for delivery from the store, you will be notified by e-mail.